Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Arthur Mitchell

had a great experience at Banchory Car Centre because the salesman made sure that everything went smoothly and the car was presented immaculately at collection. It was a joy to deal with them.

Peter McWilliam

My experience at Banchory Car Centre was cracking because easy to deal with and transferred private registration

John Ferguson

I'd recommend Banchory Car Centre to anyone because first class service all round

Gary Mortimer

Bill at Banchory Car Centre was very helpful chatted and gave us all the information we needed about our purchase which we are loving!

Olive Smiles

Banchory Car Centre were really helpful and I'd recommend them because they had the car I wanted at a good price, and the service was excellent.

Naomi Watt

I'd definitely recommend Banchory Car Centre to friends and family because of their friendly approach, excellent choice of reliable vehicles and great prices. As a family business, they place a great deal of importance of their local reputation, and it's clear they do everything possible to live up to it. Excellent service, won't buy anywhere else from now on!

Ian Alexander

My experience at Banchory Car Centre was memorable because friendly sales advisor

Marek Oliferko

The experience at Banchory Car Centre was fantastic because I was not pressured in any way. Viewing of the car was nice and sales person offered me test drive and it was done at my convenience without any limits. No hassle.

Marie Sutherland

The experience at Banchory Car Centre was good because they are always helpful and professional

Marius Lacob

I would recommend Banchory Car Centre to friends and family because they are honest

Allan Lawson

I had a great experience at Banchory Car Centre because the staff were very helpful and the car fitted our needs I had been looking for a long time and then found a suitable vehicle at my most local dealer I returned later for help removing the head rests and the staff did this most willingly no fuss no bother

Anonymous

I'd suggest Banchory Car Centre to a friend because it was all so easy and friendly

Mrs D

I'd endorse Banchory Car Centre because Sean was great. Very friendly and approachable made the sale super smooth.

Mrs H

Banchory Car Centre were helpful because there was no pressure to buy a car. They let us test drive a few cars before we decided. Would definitely buy from them again.

Gregor McGillivary

The experience at Banchory Car Centre was fantastic because of the service.

Charles Mcintosh

I'd definitely recommend Banchory Car Centre because polite knowledgeable and efficient

Rhona Mason

I had a great experience at Banchory Car Centre because friendly knowledgeable reliable service.

Mr G

They are the best garage I have ever dealt with, everything is so easy.

Anonymous

My experience at Banchory Car Centre was memorable because they were easy to talk to, professional and efficient.

Anonymous

Banchory Car Centre were great because there was no pressure and no add on costs

Mrs M

I'd suggest Banchory Car Centre to a friend because they are honest and reliable.

Mrs G

I'd suggest Banchory Car Centre to a friend because the service was professional and efficient and I got the price I was hoping for on my part exchange.

June Robson

Banchory Car Centre were fantastic because plenty choice and good service guide

William Kellighan

The experience at Banchory Car Centre was good because I got the impression that they were there to assist me to find a car to suit my requirements and I got a good trade-in deal for my own car. A very minor fault was very quickly and efficiently dealt with and I am extremely satisfied with this Company.

James Johnston

I'd endorse Banchory Car Centre because they are very friendly and helpful definitely go back 100%

Clive Wolfenden

Banchory Car Centre were great because I had been looking to replace my car . I have been looking over local garages and Banchory car centre was always high on my list after good reports from friends also the name displayed on a number of vehicles in the vicinity. I started contacting Bill Duncan in November 2024 with a number of questions on the cars in stock, always he replied promptly in a professional manner which was so much appreciated. I look forward to dealing with Bill in the future and providing I can have a courtesy car they can rely on my continued custom for servicing etc.

Louise Sim

Banchory Car Centre were great because the service was friendly not pushy, very professional and great knowledge. Knew my circumstances and budget and I am now in the position I wanted to be so thank you.

Caroline Taylor

I'd definitely recommend Banchory Car Centre because of the friendly and very knowledgeable staff, great selection of vehicles and excellent finance and warranty options

Carol Singleton

I had a great experience at Banchory Car Centre because they were able to sort out the sale quickly and efficiently.

Anonymous

Banchory Car Centre were helpful because nothing was too much trouble for them. They answered all our questions and were very easy to contact and work with. We live in Orkney and they collected our old car from the pier for us and delivered our new one to the pier too. Even though we live far away from Banchory they are still our go to garage due to the quality of cars and the exceptional customer service.

Graeme Coutts

Having purchased a vehicle from the Banchory Car Centre before we were happy to purchase another car from them. Again the service was first class, Bill and his colleague were very helpful and the car is perfect. Would highly recommend to others and will purchase from them again

Gordon Dempsie

My experience at Banchory Car Centre was cracking because the sales people were friendly, open and not at all pushy. I was allowed to test drive the vehicle and told to take as long as i needed. The actual sale was smooth and effortless. One of the least stressful and most pleasant car buying experiences I have experienced

William Reid

I phoned about used car on website. Sean answered and was very helpful and we agreed to come and view. When we arrived Sean greeted us very friendly and answered all questions and let us have a test drive on our own. We then agreed to buy car and arranged to collect one week later after it being all checked over and put through M.O.T. and road taxed. On collecting car we then met Bill the owner who was very friendly just a gentleman who then went through the final transactions. Well pleased with the purchase would buy from again if the need aries would certainly recommend.

Richard Ingram

Banchory Car Centre were great because Salesman Sean Ferguson was a completely professional and thorough person, enabling a seamless part exchange and vehicle collection process. Also Banchory Car Centre staff prepared and cleaned the car I purchased to an exceptionally high standard

Withheld

I was happy with the service at Banchory Car Centre because I got the car i wanted on the day and they had it serviced and MOT at very short notice so i could drive it away that day

Linzi Upton

Banchory Car Centre were great because they had the perfect car for me when I needed to replace mine at short notice. They put it through a brand new MOT and service even though this had only been done a month previously!

Matthew Law

Great service from a great group, car was clean and in perfect order. The whole process was smooth and simple. Would definitely buy from again.

Withheld

I was happy with the service at Banchory Car Centre because the salesman explained everything to us ,also their was no pressure

Elizabeth Wilson

I dreaded having to look for another Berlingo however one call to Bill Duncan and it was all sorted. No sales patter just facts. Cannot praise the first-rate service I received. Excellent range and price of cars. Would highly recommend them.

Michael Reith

" My experience at Banchory Car Centre was cracking because the staff are very experienced in the motor trade and friendly very approachable That makes the whole experience a whole lot more enjoyable Overall very happy "

Maria Lloyd

What an absolutely fantastic garage. We have purchased both our children's cars from here and I have nothing but respect for their customer service and care. My daughter loves her new car, it's in great condition, clean and very reliable which is why we returned. From start to finish they make the experience so simple and easy and I really can't recommend them enough. We're so very grateful for their help and highly recommend them to anyone who wants a great car at a great price and hassle free buying experience.

Stan Thomson

My wife and I were very impressed with the attitude, attention and service we received from Bill Duncan, Director when we attended at Banchory Car Centre to see what was for sale. The other staff at Banchory Car Centre have also been very professional towards us after a fault was found and a spare part was required. First class service.

Paul Davidson

On holiday locally and van developed brake fault. Very helpful on phone and squeezed us in busy schedule to get work done by early next day. Thanks for sorting us out.

Tracey Burnett

I was happy with the service at Banchory Car Centre because everything went very smoothly and lovely staff

Jen

Very responsive, excellent customer service given. Efficient transfer, assistance with paperwork. Fair price paid, good trade in price offered. Really happy with I dealt with Banchory Car Centre, I intend to use them for servicing and MOT of my new vehicle!

Bill J

I'd recommend Banchory Car Centre to a friend because I found the sales person Bill Duncan to be very helpful and the car to be very well presented

Sharon Lawrence

I'd recommend Banchory Car Centre to a friend because very friendly and professional

Mike MacKintosh

Excellent experience. Car was as described by Bill over the phone who was a gentleman throughout the process. Allowed me to test drive the car by myself and take my time to inspect its condition. No hard sell just friendly advice. Would definitely recommend Banchory car centre.

Iain Greig

Bill and the team always very helpful & polite. No hesitation recommending their sales or service.

Martin Hedges

Banchory Car Centre were helpful because they are not pushy. All questions were answered and no pressure was put on for a sale.

Sarah Hepburn

The experience at Banchory Car Centre was fantastic because Sean who sold me the car was extremely helpful and went through everything with me from the start of putting in my interest for the car. Unfortunately had an issue, which does happen, with the car but Bill, Sean and mechanic were all extremely helpful and got the issue sorted straight away. Really pleased with my purchase and couldn't have asked for better team for all their help and assistance. Would recommend to family and friends!

Ricky Burr

Bill and his team are very friendly...no pushy salesmen, honest, decent guys. Will certainly look at them when looking for next car

Joanna Howie

Banchory Car Centre were great because of the customer service

Julie Mathieson

My experience at Banchory Car Centre was positive because the service we received was great. Precise and clear information was given and the staff were very friendly and professional

Ms S

" I was pleased with Banchory Car Centre and would recommend them because they have looked after me for years "

Mr Campbell

" Absolutely no pressure, no nonsense and no additional costs "

Gail Quinn

Excellent purchase and superb staff, who went above and beyond to make the process of purchasing so easy.

Fraser Campbell

Just picked up my new car from Banchory Car Centre, Sean was super helpful and efficient with great communications throughout. Car is in amazing condition, would definitely recommend these guys.

Mrs Edmond

The experience at Banchory Car Centre was good because it was straight to the point no messing about.

Mrs Carroll

" I was pleased with Banchory Car Centre and would recommend them because great service, no hidden extras, car well prepared for sale

Mrs Fiddes

I would recommend Banchory Car Centre to friends and family because they offer a fantastic service with no obstacles or extra costs, i'd avoid large motor groups and deal with Banchory Car Centre!

James Mutch Ltd

The experience at Banchory Car Centre was fantastic because sales team not pushy, cars excellent and service great. Will use Banchory Car Centre again.

Ms Barkel

I'd suggest Banchory Car Centre to a friend because I would never buy a car anywhere else

Mrs McConnachie

The experience at Banchory Car Centre was fantastic because, firstly they had a car I was interested in and only a short walk away, Sean was very helpful nothing was too much trouble, and all paperwork was handled easily

Kathryn Bissett

" Banchory Car Centre staff were good because they were attentive and were able to answer all our questions about the vehicle we were interested in, they also made sure the car we purchased had a clean MOT with no advisories, we were given time to discuss the purchase with no pressure to buy and the whole express a very positive one, would highly recommend

Thomas Meharry

Hi, I recently arranged a car for my grandson and I have to say the service that I experienced as well as the car was exemplary,

James Cumming

The staff at Banchory Car Centre were good because the whole purchase experience very easy for me, in a relaxed, friendly & professional manner.

Nicolle Caldwell

My experience at Banchory Car Centre was memorable because the sales team were friendly, knowledgeable and it was a great service experience. The vehicle was handed over in immaculate condition, love the smell of my new to me vehicle

Lesley Smith

" Banchory Car Centre were fantastic because Friendly approachable, professional dealership. Not pushy but helpful and informative. Was a pleasant experience and Sean helped with further questions after the handover too. Will definitely use again"

Miss Ritchie

The experience at Banchory Car Centre was good because-no nonsense straight talking salesman

Susan Barclay-Black

I was happy with the service at Banchory Car Centre because Bill was very easy to deal with, he explained the process very well and happy with our purchase

Derek Morton

I'd recommend Banchory Car Centre to a friend because they are friendly, helpful and seem to be efficient.

Rachel Hine

I'd suggest Banchory Car Centre to a friend because the service was excellent and friendly

Miss Roberston

The staff at Banchory Car Centre were good because they were helpful, knowledgeable, and even listened to my preferences before I picked up the car .

Chanelle Ross

The experience at Banchory Car Centre was great because of the customer service and the standard of cars are impressive

Davie

I have bought cars from many garages over the years, Banchory Car Centre are near the very top for level of service, quality of car and absolutely no nonsense throughout. I have already recommended them and will continue to do so.

Anonymous

I bought my car recently at Banchory Car Centre. Ritchie and Bill were a great help and their customer service is 10/10. There is also a great selection of both automatic and manual vehicles.

Eddie

Good and professional I found myself well

Gerry McCormack

Great service when I bought my car.

James Robertson

Had a great experience at Banchory car centre.no complaints from start to finish. Would have no issue recommending.

Bosey Cat

Banchory car centre bill and his staff are friendly and put you at ease when buying a car aye bought a great car from them and definitely buying more cars from Banchory car centre 😀

James Wyness

1st class service.... way things should be done

Emily Scott

Hi The guys at Banchory Car Centre were very friendly , helpful and accomodating when we were purchasing my car Quick responses to our questions/queries Very good

Richard Carmalt

Great selection of cars , competitive pricing, very friendly and helpful staff. Excellent all round customer service

Louise Strachan

"We dealt with Bill who was very helpful, informative and clearly good at his job. He did all the paperwork, kept us right and kept in touch throughout until we went to pick up the car. Nothing was a problem for him. Very happy customer & definitely recommend Banchory Car Centre. "

Ellie Barclay

"Banchory car centre is incredible. I was quickly able to find a couple cars I wanted to test and there was no issues. When I found a car a like, the staff helped me with my finance options and submitting an application. Not only that but they were honest in telling me that my car had a clutch that was sticking. Thank you Banchory Car Centre."

Lucie Watson

Great service

Adrian Ward

What great service and customer care.

Mandy McIntyre

Can't thank Bill enough sorted everything out for us

Marie Esslemont

I had fantastic customer service yesterday from Banchory car centre, so thought I would share. Car serviced and new set of brakes fitted all within a few hours. They called me first to explain what car needed and advised cost ( no nasty surprises when you get bill) . My car was also given a courteous clean and it's gleaming .

Angela Muir

Big thank you to Banchory Car Centre for sourcing me the perfect car earlier this month. Great service from everyone there. Loving the car!

Lewis Catto

Bought a used car from here, as described. Couldn't do enough to ensure peace of mind and the warranty with the car is very generous! Had an issue two months later, took it back and they sorted it straight away. Great used car centre. Would recommend every time

Martin Bennie

Brilliant pain-free car sales with help sales man

Lisa Lawson

Just to want to thank you all again for fixing my car and giving me use of another car to get to Balmoral Castle today. You saved mine and mums day. Fantastic customer service. Thanks again

George Taylor

I noticed the car I purchased on Facebook page, went to see it, test drove it, did not feel under pressure at any time. The garage could not have been more helpful, I would honestly highly recommend using this garage, nice independent local company. From start to finish everything was just perfect, thank you very much. ⭐️⭐️⭐️⭐️⭐️

John

Easy, pleasant and professional to buy from. Carried through on after sales support. Quick and efficient transfer of ownership. Highly recommend.

CJ/PH

Dealer contacted me in good time. Car was as advertised, in great condition. Bill was the chap I dealt with, no pushy salesman tactics, nice approach to customer sales. Would definitely visit again if looking for another car.

Bill

Top bunch of blokes have looked after me and my old audi well can't say enough good about em Liam is also a top bloke fri3ndly and honest the way a mechanic should be my cars won't be going anywhere else for the foreseeable

Neil Mchattie

We went to Banchory Car Centre last weekend looking for a car for my daughter as she was looking to upgrade from her "first" vehicle, in to something newer. We were met by the owners who were very pleasant and took time to ask my daughter what she wanted in terms of age, mileage engine size etc. The selection they had was first class, all very clean and well presented with a good amount of information on each and again they took time to let her make her own decisions and to test drive whatever she wanted to - three as it turned out! Once my daughter decided on the vehicle she wanted, she dealt with Bill Duncan, who talked her through options in terms of trade-in etc without any pressure or influence. She paid a deposit and collected her car a few days later once it had been serviced and had new tyres fitted. She ( & we!) are delighted with her car and with the complete package service that we experienced at Banchory Car Centre. Many thanks to both Bill and Richie for their caring approach to ensuring my daughter is a bit safer on the roads. I would not hesitate but recommend them to anyone who is looking to change vehicles.

Angela Muir

Banchory Car Centre have given me over the last two weeks the most incredible service. I am actually going to say that I have never had such good service from a garage!
I want to thank them very much because without them I was going nowhere with my almost new car.
Arnold Clark, where car was bought, were awful.
I will from now on be going to you guys for anything my car needs.
Thank you again.
Angela Muir

John Sharp

Easy, pleasant and professional to buy from. Carried through on after sales support. Quick and efficient transfer of ownership. Highly recommend

Emma Thomson

Absolutely brilliant to deal with! Car is immaculate. Massive thank you to the guy who I believe is the owner, for staying open an extra 1.5 hour after closing time on a Sunday for us to collect our car after our trains being cancelled! Highly recommend!

Sandra B

Top class car dealer
First class service. After sales service is second to none! No sales pressure at all, any questions about cars answered expertly. Telephone queries dealt with promptly. We would have no hesitation buying from this dealer again!

Greg

Great service from John and Bill
Just bought a car from Banchory Car Centre with help from John and Bill. There was no pressure, our questions were answered and they stepped up to help out. Everything was upfront, honest and delivered as promised. I recommend these guys, and I'm keeping an eye on their stock for a second car.

Susan Philip

Recently purchased a used car from BCC. The service I received from start to finish was second to none. Special shout out to John Leslie for going out of his way to help me. Would 100% recommend this company 😊

Eyvonne George

Excellent service would highly recommend buying a car from them, can not fault there customer care and after service, extremely helpful staff

Stuart Fowlie

Great customer service and very helpful staff who take car of you and bend over backwards for you

Andy Croft

Dealt with the sales team for my new Kia, great team, happy to help no matter what and well connected in the area for further assistance should it be needed. I would recommend. Keep up the good work 👍👍👍

Andrew Murray

Brilliant service

Colin Gillon

You can buy a Car with confidence from Banchory Car Centre.

The customer service is excellent, they always resolve any queries issues in a very prompt professional manner.

Good car at a good price with great service is everything I want when buying a car.

I would have no problem recommending Banchory to any of my friends or family.

Steven McGhee

No problems. Staff are less pushy than other car dealers. Very helpful, even to customers with 101 questions like me. Well, I bought the car in the end so they must have got something right.

Paul Angell

The used car we bought from here was perfectly as described. I can vouch for the fact this dealer is trustworthy, communicative and appears to have some good value prices (I'm pretty sure our £6500 purchase was £1000 more elsewhere). They had no problems delivering the car to London from Banchory, and kept us in the loop throughout the process. Even though we weren't spending mega money, we were given proper customer service at all times. A great experience!

Owen Moir

Absolutely over the moon with my new car from Banchory Car Centre, they managed to source a car exactly tailored to my needs. I traded in my previous car and everything was quick, easy and stress free. Thank you Banchory Car Centre, excellent service!

Conni Forbes

A well deserved 5star rating. The guys here were welcoming, friendly and helpful. Really impressed With the standard here.

Carole McKay

I was treated like I belonged there nothing was to much trouble. Bill even got me extra milk.

Pamela Black

Very friendly and approachable used car dealership

Fiona Thom

My man just bought i car from there for me for work this garage from the start they were very professional everything was perfect video sent everything perfect service 100% I would recommend this garage thanks bill for your wonderful service hope to deal again in future

Jessica Hunt

An excellent selection of cars available, the dealers were incredibly helpful and accommodating - especially considering the current pandemic situation! The overall service was excellent and I am very happy with my new car, I'd happily recommend them to anyone.